All products purchased from the website shall be delivered to the member by the logistics partner engaged by Zoom Offset.
Zoom Offset will endeavor to exercise its best efforts to provide expeditious delivery of the products on the estimated arrival date while placing the order. however, Zoom Offset cannot accept liability or be held financially responsible under any circumstances for any delay in delivery regardless of cause of such delay. estimated arrival date is purely indicative and is subject to change due to change in conditions post placement of order.
Zoom Offset disclaims any claims or liabilities arising from any delays or and damages for goods in transit. Zoom Offset shall not be held responsible and will bear no liability for delays or and damages caused by but not limited to bad weather, flight delays, political disruptions, other unforeseen circumstances. any reasonable delay beyond Zoom Offset control will not constitute as a deficiency of service on the part of Zoom Offset.
The member undertakes to provide accurate postal address to facilitate delivery by Zoom Offset. incomplete address details are likely to result in loss or delay of shipment. Zoom Offset will not be held liable for delays or loss of shipments or any other loss caused due to inaccurate and incomplete address. member will be liable to pay for the product or service which is undelivered for want of completeness/accuracy of address provided at the time of placing the order. Zoom Offset will not be held liable for misplaced, lost shipments, delays, incorrect deliveries or any other loss caused to the member.
In an event where the member requests for a change to the product, address, or any other details pertaining to the product or service post placement of order, this will result change to the original estimated arrival date subject to availability of the product at the time and post such change request. Zoom Offset will endeavor to accommodate such changes requested post placement of order, however will not be held liable under any circumstances for non-execution of such change requests.
Zoom Offset shall be entitled to dispose the products ordered by the member in the event that the member is not available for delivery or refuses delivery within 7 days of first delivery attempt. in the event of disposal, Zoom Offset will not be liable for any misuse post such disposal.
Refund, if any, shall be made at the same issuing bank through which the product/service was purchased. for cash on delivery transactions, the member has the option to receive the refund in any bank account via neft and it is the responsibility of the member to share the valid bank details to avail the said return.
